Privacy Policy

The website https://flipaha.sg, and together with the web application version https://app.flipaha.sg, hereinafter referred to as the "Platform”, is maintained and operated by HeyHii Pte. Ltd. ("flipAha", “we” or “us”).

Thank you for using flipAha!. Your privacy is important to us. This policy outlines how we collect, use, and protect your data in compliance with the Personal Data Protection Act (PDPA) of Singapore and Google OAuth policies.

1. Who We Are

flipAha! is an AI-powered math learning platform based in Singapore that helps students solve math problems through personalized guidance and learning analytics.

2. Information We Collect

• Personal Information: Name, email, profile image (via Google Sign-In)
• Student Information: School, Academic level (e.g., Sec 1–4), performance metrics
• Learning Data: Handwritten workings, submitted answers, uploaded images, learning preferences
• Device & Technical Data: Browser type, IP address, cookies, session IDs

3. How We Use Your Data

Your data is used to:

• Provide personalized feedback and learning paths
• Enable secure login and authentication
• Improve our AI and content recommendations
• Communicate updates and provide support
• Ensure compliance with safety and academic standards

4. Data Storage & Security

We use trusted cloud infrastructure and implement encryption, access controls, and regular audits to keep your data safe. Examples include SSL, JWT sessions, and secure cloud storage (e.g., AWS or Google Cloud).

5. Who We Share Data With

We never sell or rent your personal data. Your data is only accessible to authorized flipAha! staff and service providers under strict confidentiality and compliance terms.

6. Data Retention

We retain user data only for as long as it is required to support learning and meet legal or educational obligations. You can request deletion at any time.

7. Your Rights

Under Singapore’s PDPA, you have the right to:

• Request access to your personal data
• Request correction or deletion of inaccurate data
• Withdraw consent at any time

8. Children's Privacy

flipAha! is intended for students with parental or educational supervision. If you're under 13, please use the service only with your parent or guardian.

9. Changes to This Policy

We may update this policy occasionally. You’ll be notified of significant changes via the platform or by email.

10. Contact Us

If you have any questions, concerns, or data access requests, contact us at:

Email: hey@heyhii.com